As a student you are a ‘consumer’ of education and are entitled to protection within the law.
Because you are entering into a contract with us remotely, i.e. there has been no face-to-face contact between us, you may change your mind and cancel your registration. You must do this within 14 days of registering, or within 14 days of having access to your programme materials, whichever is later.
Use the student portal to tell us. We will then refund any payments you have made to us within 14 days.
If your course materials have been sent to you, we will need these to be returned to us before the refund is made. More details are available in the resources and study materials section.
Fees are otherwise not normally refundable.
Changes to your programme
From time to time we may have to make minor changes to your programme. When we do this it is because we believe they will improve the quality of the educational services or because it is a requirement of an accrediting body. We will notify you when this happens.
If we have to make a change to the programme which will have a significant impact on your studies, or if we are forced to cancel a programme because of circumstances beyond our control, you may withdraw from the programme without paying any additional fees. We may refund any programme fees you have paid to date.