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Pre-requisites / co-requisites

For students registered for the BSc in CIS only (This course cannot be taken with withdrawn courses CO1105 or CO1103)

Topics covered

  • The challenge of applying IT successfully
  • Basic concepts for understanding systems commerce
  • Business processes
  • Information and databases
  • Communication, decision making, and different types of information systems
  • Product, customer and competitive advantage
  • Human and ethical issues
  • Computer hardware
  • Software, programming and artificial intelligence
  • Networks and telecommunications
  • Information systems planning
  • Building and maintaining information systems
  • Information system security and control
  • The future of information systems
  • Customer relationship management


One three-hour unseen written examination and coursework.

Essential reading

Laudon, J.P. and K.C. Laudon Management information systems: managing the digital firm. Global edition. (Pearson Education, 2015) 15th edition 

Alter, S. Information systems: foundation of e-business. (Upper Saddle River, NJ: Prentice Hall, 2001) 4th edition 

Sample study materials