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Managing organisational change BA3190

Half course

The course is concerned with developing a critically reflective understanding of the emergent discipline of organisational change and change management. It examines the theoretical foundations of this field of research by presenting and evaluating key ideas concerning the context, nature and process of organisational change. 

The course largely comprises workshop sessions, in which students are asked to discuss, apply and evaluate the core theories and techniques of managing organisational change.

Pre-requisites

Strategic Management (BA2070)

Topics covered

  • Introduction to Managing Organisational Change.
  • Contexts for change
  • Innovation
  • The behavioural and organisational processes of models of change
  • Change agency, the role of internal leadership in the process of organisational change.
  • Incremental and transformational change efforts, predominantly focusing on psychological models of resistance, and strategies for overcoming such resistance.
  • Total Quality Management (TQM), Business Process Re-engineering (BPR), Six Sigma and the Balanced Scorecard.
  • Sustaining change
  • Evaluating a change initiative

Learning outcomes

By the end of this module students should be able to:

  • Explain social scientific concepts and theories about organisational change and the management of change
  • Analyse factors underlying these processes
  • Demonstrate and appreciate a concrete knowledge on practices and techniques for managing change
  • Evaluate different theoretical and practical approaches to change management
  • Apply concepts and theories to practical problems of change management
  • Present a reflective understanding of this body of knowledge in written and spoken forms

Assessment

This module is assessed by a two hour unseen written examination.

Essential reading

  • How Organizations Learn: Managing the Search for Knowledge (Starkey et al)