Student Experience Survey

The Student Experience Survey (SES) is the main survey used by the University to measure student satisfaction. It is carried out every two years. 


Student Experience Survey 2019-2020

In this video Professor Mary Stiasny talks about some of the highlights from this survey.

student experience video

Virtual Learning Environment

Watch the response about the Virtual Learning Environment.


What is the SES?

The survey covers organisation and management, learning resources, professional development, assessment, communication and information, and the overall experience. You will be given the chance to identify improvements that you think will have the most impact in improving the experience of students and explain, in your own words, what you think is going well and what needs improving.

The survey usually takes 5-10 minutes to complete.

Results are analysed externally and considered by the University’s senior leadership, your programme directors, as well as committees, panels and teams across the University responsible for different parts of your experience.

Who is eligible to complete the SES?

All current students with experience of completing an assessment.

How to complete the SES

The next edition of the survey is scheduled for autumn/winter 2021. Current students can use the Student Portal for more information.

What will happen to my feedback?

Data collected from this survey is analysed by independent researchers with experience of UK universities. Action planning takes place with programme teams and operational teams from the central University.

For the latest information on the outcomes from the 2019-2020 edition of the Student Experience Survey, please visit the Student Portal.

Feedback from the Student Experience Survey in the past has resulted in various enhancements, including:

  • Development of induction material for the Online Library
  • The introduction of a range of initiatives to support employability (e.g. webinars, meetings with a careers adviser)
  • Increased monitoring and management of response times through the University's online enquiry system.
  • Numerous developments on individual programmes relating to assessment and feedback, student networking, improved communication and academic support.

Results from the SES 2019-20 are also being used on some of our programme pages to highlight student feedback. A note on publication of programme-level survey findings 

I have a question about the survey

If you have any questions about the survey, please contact us.

Two students looking at course work together in class
Let us know about your experience through our student experience survey.