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The Student Experience Survey (SES) is the main survey used by the University to measure student satisfaction. It is carried out every two years. 

student experience video

Academic Support

Watch the video response about Academic Support.

student experience video

Virtual Learning Environment

Watch the response about the Virtual Learning Environment.

student experience video

Assessment and Coursework

Watch the video response about Assessment and Coursework.

student experience video

Communication with Students

Watch the video response about Communication with Students.


In this survey, you will be asked to:

  • Rate your agreement with a series of statements about your experience with us. These are split into five sections: organisation and management, learning resources, professional development, assessment, communication and information, and overall experience.
  • Identify three improvements that you think will have the most impact in improving the experience of students.
  • Explain, in your own words, what you think is going well and what needs improving.

The survey will take 5-10 minutes to complete, and perhaps longer depending on how much feedback you would like to give.

The results of this survey will be analysed and considered by the University’s senior leadership, your programme directors, as well as committees, panels and teams across the University responsible for different parts of your experience.

Complete the survey to win one of 33 prizes through a prize draw. More details below.

All current students with experience of completing an assessment.

Students received an email invitation to complete the survey between October 2017 and January 2018.

January - March 2018

  • Survey data will be analysed by the University and an independent researcher.
  • Follow up work with students is carried out by an independent researcher.
  • Consideration of findings by the University’s Senior Leadership Team.

April - May 2018

  • Dissemination of results to programme teams at member institutions and operational teams at the University.
  • Actions identified.

June - July 2018

The University will release a summary of findings from the survey at two levels:

  • An overview report containing summary findings and initial responses. 
  • A statement by your programme director, posted on the VLE.

Outcomes of our 2015-2016 Student Experience Survey can be found in our findings report.

If you have any questions about the survey, please contact us.

Two students looking at course work together in class
Let us know about your experience through our student satisfaction survey.