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The International Programmes Student Experience Survey (IPSES) is the main survey used by the University to measure student satisfaction. It is carried out every two years. 

Academic Support

Watch the video response about Academic Support.

Virtual Learning Environment

Watch the response about the Virtual Learning Environment.

Assessment and Coursework

Watch the video response about Assessment and Coursework.

Communication with Students

Watch the video response about Communication with Students.


In this survey, you will be asked to:

  • Rate your agreement with a series of statements about your experience with us. These are split into five sections: organisation and management, learning resources, professional development, assessment, communication and information, and overall experience.
  • Identify three improvements that you think will have the most impact in improving the experience of students.
  • Explain, in your own words, what you think is going well and what needs improving.

The survey will take 5-10 minutes to complete, and perhaps longer depending on how much feedback you would like to give.

The results of this survey will be analysed and considered by the University’s senior leadership, your programme directors, as well as committees, panels and teams across the University responsible for different parts of your experience.

Complete the survey to win one of 33 prizes through a prize draw. More details below.

All current students with experience of completing an assessment.

Those of you who are eligible will receive an email inviting you to complete the survey between October 2017 and January 2018.

January - March 2018

  • Survey data will be analysed by the University and an independent researcher.
  • Follow up work with students is carried out by an independent researcher.
  • Consideration of findings by the University’s Senior Leadership Team.

April - May 2018

  • Dissemination of results to programme teams at member institutions and operational teams at the University.
  • Actions identified.

June - July 2018

The University will release a summary of findings from the survey at two levels:

  • An overview report containing summary findings and initial responses. 
  • A statement by your programme director, posted on the VLE.

If you have any questions about the survey, please contact us.

Two students looking at course work together in class
Let us know about your experience through our student satisfaction surveys.

Prize Draw - Terms and Conditions

1.1 The title of the competition is "International Programmes Student Experience Survey (IPSES) 2017-18 prize draw ".

1.2 Prizes through this draw consist of the following items:

  • University of London t-shirt (15 available)
  • University of London hoodie (5 available)
  • Kindle e-reader (1 available)
  • Waiver for registration fees (2 available)
  • Amazon e-voucher (10 available)

1.3 Entrants must have completed the International Programmes Student Experience Survey (IPSES) 2017-18, hosted on the SurveyMonkey platform, and supply an email address at the end of the survey. The email address will only be used by the University for the purposes of the prize draw.

2.1 The competition will run from 9:00am on Monday 23 October 2017 to 11.59pm on Friday 26 January 2018, inclusive.

2.2 All competition entries must be received by the University no later than 11.59pm on Friday 26 January 2018. All competition entries received after the Closing Date are automatically disqualified.

2.3 To enter the competition, complete the online questionnaire that you have been invited to complete and enter your email address where prompted on the final page of the survey. Only respondents who supply a valid email address will be entered into the prize draw.

2.4 Prize draw entrants must be a current student of the University of London International Programmes.

2.5 The University will not accept:

  • a) responsibility for competition entries that are lost, mislaid, damaged or delayed in transit, regardless of cause, including, for example, as a result of any postal failure, equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind; or
  • b) proof of posting or transmission as proof of receipt of entry to the competition.

2.6 By submitting a competition entry, you are agreeing to be bound by these terms and conditions.

2.7 For help with entries, please contact Student Affairs.

2.8 The winning entries will be randomly selected.

3.1 The competition is open to current students of the University of London International Programmes who complete the International Programmes Student Experience Survey.

3.2 In entering the competition, you confirm that you are eligible to do so and eligible to claim the prize.

3.3 The University will not accept competition entries that are:

  • a) automatically generated by computer;
  • b) completed by third parties or in bulk;
  • c) incomplete.

3.4 There is a limit of one entry per person. Entries on behalf of another person will not be accepted and joint submissions are not allowed.

4.1 There are 33 prizes in the draw, outlined in point 1.2.

4.2 There is no cash alternative for the prize.

4.3 The prize is not negotiable or transferable.

5.1 The prize draw will take place in the first week of February 2018, with winners announced by the end of February 2018 (‘Announcement Date’).

5.2 The decision of the University is final and no correspondence or discussion will be entered into.

5.3 The University will contact the winner as soon as practicable after the Announcement Date, using their supplied email.

6.1 If you are a winner of one of the 33 prizes, the Student Affairs Team will contact you.

6.2 The prize may not be claimed by a third party on your behalf.

6.3 The University will make all reasonable efforts to contact the winner. If the winner cannot be contacted or is not available, or has not claimed their prize before 15 March 2018, the University reserves the right to offer the prize to the next eligible entrant selected from the correct entries that were received before the closing date.

7.1 If you are a winner of the competition, you agree that the University may use your name or image to announce the winner of this competition and for any other reasonable and related promotional purposes.

7.2 By entering the competition, you agree that any personal information provided by you with the competition entry may be held and used only by the University or its agents and suppliers to administer the competition.

8.1 If there is any reason to believe that there has been a breach of these terms and conditions, the University may, at its sole discretion, reserve the right to exclude you from participating in the competition.

8.2 The University reserves the right to hold void, suspend, cancel, or amend the prize competition where it becomes necessary to do so.

8.3 These terms and conditions shall be governed by English law, and the parties submit to the non-exclusive jurisdiction of the courts of England and Wales.