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Apply now for one of 5 new part-time Library Customer Service Assistant roles

Apply now for one of 5 new part-time Library Customer Service Assistant roles

Are you looking for a part-time role? Would you like to work in the iconic Senate House & get to know our collection to help Library members? If that's a yes, then this is the job for you! 


As a Library Customer Services Assistant, you will be responsible for greeting, directing visitors and providing support for membership activities. You will be responsible for issuing, return and renewal of materials, processing library notices and requests for materials held in closed onsite and offsite stores.

The successful candidate will be part of a team that is the first point of contact for enquiries from library members through face-to-face, telephone, email and through our online discovery system and Library website. You will also provide Invigilation Services in our Special Collection Reading Room. In addition, you will also be required to sustain familiarity and expertise in the Library’s collection, catalogue and equipment.

To succeed in the role you will need to have had previous experience of working in a customer facing role, hold excellent organisational, interpersonal and communication skills and demonstrate experience of working in a busy customer facing role. Additionally you would have used various Library management and resource discovery systems.


This is a fixed term appointment for 12 months. Please note these are part time positions based on 20 hours per week, to be worked Monday to Saturday inclusive, in accordance with the prevailing rotas of attendance. 

The closing date for applications is midnight on Sunday 11th November 2018. To apply and for further details about the role please visit: