Requesting a transcript

The Transcripts Office can advise on how to obtain a copy of your University of London academic record. Before making contact, please read the following advice.

Records for some awards are held centrally, whereas others are held at the college you attended. If you received a transcript in the past directly from your college, you can only receive further copies from your college. Many of the colleges will provide you with confirmation of your award if this is all you require.

Transcripts during the COVID-19 pandemic

Transcripts

Our Transcripts Team are working remotely and can offer the following services:

  • General enquiries
  • Award confirmation
  • Production and despatch of softcopy transcripts
  • Confirmation of awards or despatch of softcopy transcripts to third parties such as employers or other Higher Education providers.

At the present time we are only able to provide softcopy transcripts. We may not be able to offer these services for some historical awards as we are not able to access hardcopy archives at the present time.

The process for obtaining documents

When contacting us please include the following information:

  • Full name (at time of graduation)
  • College attended or indicate if you were studying under the University of London distance learning
  • Date of award
  • Title and subject of qualification 
  • Qualification level and classification
  • Date of birth

After checking this information the Transcripts Office will either send you some forms to complete OR they will advise you who to contact within the College you attended.

Fees and how to make a request

How to request certified copies of certificates

Only one degree certificate is issued to each student and we do not hold copies, therefore you will need to provide a photocopy of your certificate, which we can certify.

Fees

Certified copies of certificates

  • Each type of document - £15
  • These fees cover up to two copies. Additional copies ordered at the same time or within 10 months of the previous request - £1.50 each

How to request transcripts

Transcripts are the full academic record of your studies, validated by an official University signature and seal. They will show which papers were taken and the numerical marks or alphabetical grades for each paper. All attempts at examinations will be shown whether passed, failed or referred. Registration dates will be indicated (where known), as well as the classification and date of award (where appropriate).

Some of the University records are incomplete and may not show the full range of options offered, or grades obtained in individual papers. Where you have passed certain papers of a qualification, but failed to qualify for an award, it may not always be possible to specify these papers on your transcript. Records for the BSc Special degrees and those taken under Special Relation may be incomplete. A full a transcript as possible will always be provided.

Transcript availability

When you submit a Graduation Document Enquiry we will investigate whether we can provide your documents. However, note that we cannot provide transcripts for MSc or MA awards prior to 1988. We are also unable to provide transcripts for research-based qualifications such as PhD’s or MPhil awards. If you apply for a Letters of Certification for a research-based qualification it will stipulate that no transcript is available.

Transcripts extracted from diploma supplements

If you graduated from University of London's Distance Learning programme from 2007 onwards you will have automatically received a Diploma Supplement with your Certificate. This includes details of the award itself as well as the information that would be indicated on a transcript. If you subsequently apply for a transcript via this service, you will receive a copy of the relevant pages from your Diploma Supplement, bearing the signature and seal of the Vice-Chancellor of the University of London.

Partial transcripts

Partial transcripts are records of examinations taken to date. If you are currently studying for a qualification, or did not complete an award, and require a partial transcript then the transcript fee is still payable. If you later require subsequent transcripts showing further exams then a new application and fee is required.

Completing students

If you are due to sit examinations this summer it may take up to three months from the date of award for your official Graduation Documents to be issued. In the meantime you may apply for a transcript via this service, although a complete transcript is unlikely to be issued until at least two working weeks after the examination results have been confirmed. If you are submitting a Graduation Document Application in these circumstances, please indicate clearly on your application form if you require partial or complete transcripts, or both. If you require both, you will need to pay two application fees.

Fees - Transcripts and Partial Transcripts

  • Qualification awarded before October 1987 - £30
  • Qualification awarded after October 1987 - £25 
  • These fees cover up to two copies. Additional copies ordered at the same time or within 10 months of the previous request - £2.50 each

If you are studying, or have studied, under University of London and require a transcript and/or a letter confirming your award fill in the following:

How to apply for a letter of certification

The Transcripts Office can provide you with an official Letter of Certification, which will confirm your award. In our experience, these are generally acceptable as proof of your degree for employment and visa purposes. The document will hold the signature of the Chief Operating Officer of the University of London International Programmes and his embossed Seal.

Fees

Letters of certification, syllabuses, certified copies of certificates, confirmation of award

  • Each type of document - £15
  • These fees cover up to two copies.  Additional copies ordered at the same time or within 10 months of the previous request - £1.50 each

If you are studying, or have studied, under University of London and require a transcript and/or a letter confirming your award, download the application form and the fee slip, and ensure you pay online via transcripts fee [external website].

Official “Confirmation of Award” letters

The Transcripts Office can also confirm an award directly to a third party, provided we receive a signed authorisation from the student giving permission for us to divulge the information.

Fees

Letters of certification, syllabuses, certified copies of certificates, confirmation of award.

  • Each type of document - £15
  • These fees cover up to two copies.  Additional copies ordered at the same time or within 10 months of the previous request - £1.50 each.

Contact details

If you are initiating an enquiry about obtaining official documentation from the University of London, please follow the process outlined at the top of this page.

However, if you need to make direct contact then note that replacement certificate enquiries are handled by the Diploma Production Office and all other document enquiries are handled by the Transcripts Office. Contact details for both offices are provided below.

Transcripts Office

University of London (Worldwide)
Stewart House
32 Russell Square
London
WC1B 5DN

Email: transcripts@london.ac.uk

Diploma Production Office

University of London (Worldwide)
Stewart House
32 Russell Square
London
WC1B 5DN

Email: diploma.enquiries@london.ac.uk
Tel +44 (0) 207 862 8303
Fax +44 (0) 207 862 8287